For better than three decades, Helix International has successfully addressed Enterprise Content Management (ECM) support challenges. Helix International's managed services steers you clear of trouble before it happens. Your ECM systems stay operational, up-to-date, and fully engaged under the system administration of our industry experts and seasoned data architects. We cover you with an industry-leading level of support 24/7/365.
Helix International's support and system administration functions on three levels: the app level, the hypervisor hardware level, and the workflow level. At the app level, Helix International offers expert management of your ECM solutions. At the hypervisor level, Helix International supports and manages your ECM environment. Finally, at the workflow level, Helix International administers your workflows. This support comes through the managing and generation of documents and reports, as well as overseeing your business processes.
Our managed services and support options are tailored to your needs. You’ll gain peace of mind knowing that your ECM systems and data are safe and secure, and tailored for your needs all the way down to the support level. From content evaluation and migration to cross-repository searching, from licensing evaluations to legacy ECM system retirements, Helix International delivers the advantages of a holistic, fully integrated approach to Enterprise Content Management. Our experience covers a wide range of modern and legacy systems, including mainframe applications such as OS/390, Z/OS, and I/OS, distributed platforms such as Windows and UNIX, and mid-range systems such as AS/400.
Helix international has perfected the software and managed services for:
Your mission is to deliver quality patient care. Helix International’s mission is to keep your challenges and your costs down. Helix International improves your throughput and allows you to focus more time and resources on healthcare, and less on administration. Our Helix International managed services offer integration with electronic health records and with your practice management software. Your clinical, administrative, workflow, and security concerns are greatly reduced with our managed services and our 24/7 support. HIPAA compliance requires ever more office resources, and any breach of secure records or failure of compliance with security requirements can be very costly. Helix International's Enterprise Content Management expertise brings solutions to these needs and more. Our predictive support identifies and rectifies issues before they have any opportunity to occur.
Helix International’s managed services empowers retail companies to improve workflows, capture paper and electronic business documents, and incur staff productivity gains. Our Enterprise Content Management solution offers file encryption, secure storage, storage of sensitive employee information, data acquisition, indexing, and document retrieval. All of this is implemented across a wide range of departments, including human resources, accounts payable, contract management, and other content-heavy departments. Helix International’s ECM solutions allow you to easily store, access, manage, retrieve, and edit all of your documents, reports, and data. Your document creation and retrieval, workflow, indexing, and security functions are greatly improved with our managed services and our 24/7/365 support.
The Media and Entertainment industry is no stranger to large and expensive data losses. Pirating, hacking, distributing, and other types of theft of intellectual property puts you at risk, hence cybersecurity is a major concern for every company in the media industry. Helix International improves your throughput and allows you to focus more time and resources on your business, and less on security and administration. Your document creation and retrieval, workflow, indexing, and security functions are greatly improved with our Managed Services and our 24/7 support. At Helix International, your security and peace of mind is our mission and our pride. Our Enterprise Content Management solutions circumvent the attempts of hackers and pirates phishing for your IP and sensitive information.
You provide your customers security, peace of mind, and savings. It’s about time your business had the same. Helix International managed services for Enterprise Content Management give you exactly that. Helix International is the workflow solution for insurance agencies. You have countless different forms that must be completed, filed, and flagged for retrieval. Our managed services is simply a better way to accomplish these tasks. Why be vulnerable to wasted time, lost documents, and even fines for non-compliance? Helix International improves your throughput and allows you to focus more time and resources on your business, and less on administration. Your document creation and retrieval, workflow, indexing, and security functions are greatly improved with our managed services and our 24/7/365 support.
Helix International's managed services offers our financial institution clients robust solutions for Enterprise Content Management. We free you up to work your business, as opposed to being tied-up with paperwork. With your high levels of documentation flows, and frequent customer interaction, Helix International's managed services financial ECM is exactly what you need. We are leaders in incident support and service requests, and our MARS Watcher program provides predictive analysis of incoming files, reports, and scanned, received, or uploaded documents, combined with the best 24/7/365 support in the industry. We offer content evaluation and migration to cross-repository searching, licensing evaluations for legacy ECM system retirements, and much more. Helix International delivers the advantages of a holistic, fully integrated approach to financial ECM.
MARS Watcher (alerts, document creation management, processing, and archiving)
Remote 24/7 Monitoring and System Alarms
Web Sessions
Proactive Remote Administration
MARS Reports
Capacity Management
Extensive Online Documentation
Onsite Training
Telephone Support
Massive savings in storage and compute costs. Our 500+ enterprise customers often cut their cloud bill in half or shut down entire data centers after implementing our solutions
