SysAdmin / Infrastructure Engineer

SysAdmin / Infrastructure Engineer

Full Time

9 am - 5 pm, may need to join occasional calls on international timezones.

About Helix International

Helix International is an enterprise software platform and consulting organization headquartered in the US with 7 global offices, 90 global employees, 70 active clients, and growing quickly. Helix International provides big data and enterprise content management and migration solutions for hundreds of companies in the finance, insurance, healthcare, retail, and media industries. Our clients range from start-ups to Fortune 500 companies and include banks, hospitals, and government organizations.

At the core of our offering is our proprietary MARS (Massive Archival Retrieval System) software platform, a collection of more than 70 powerful proprietary enterprise programs, APIs, and source extractors built on better than three decades of extensive industry experience and deep product knowledge. MARS automates and streamlines the detection, extraction, normalization, organization, transformation, and migration of hundreds of petabytes of data from across thousands of sources. By leveraging AI and ML technologies, MARS is able to convert unstructured data into new structured documents and reports, to and from any source and destination, and to and from any format, including proprietary filetypes, print streams, database outputs, and COLD outputs.

Helix International is IBM’s Premium Partner of choice for ECM, ETL, and ESB with more than 500 projects completed and a 100% success rate and has been leading the Enterprise Content Management industry for more than 30 years.

About the Position

To ensure success as a Windows Administrator, you should have in-depth knowledge of Windows server setup, deployment, and maintenance, advanced coding skills, and the ability to solve complex IT issues. Ultimately, a top-class Windows Administrator ensures the smooth running of the company’s networking and server systems while maintaining a high level of security.

A Systems Administrator, or SysAdmin, is an information technology professional responsible for managing the software and hardware involved with running a computer network. Their duties include tracking network traffic and activity, installing and configuring software updates, and performing database backups to restore and protect user information.

Roles and Responsibilities

  • Assess the stability, security, and scalability of installed Windows systems.
  • Discuss system and server upgrades with IT managers.
  • Install or upgrade Windows systems and servers.
  • Provide technical support for staff and back-end system users.
  • Troubleshoot system and server errors.
  • Review system error logs and user-reported errors.
  • Monitor and update the Windows codebase.
  • Manage user access.
  • Monitor system performance.
  • Maintain server architecture security and create system backups.
  • Provide frontline service desk support on a rotational basis during business hours.
  • Knowledge about VMware, Veritas Netbackup, SCOM, and SSCM.
  • Knowledge on SAN, NAS.
  • Demonstrable experience with Azure, Virtualization, Windows Servers, M365, Networks, Storage, and Active Directory.

Must Have

  • Bachelor’s degree in Information Technology or Computer Science.
  • Proven work experience as a Windows Administrator.
  • Detailed knowledge of Windows server setup, deployment, and maintenance.
  • Ability to create scripts in Perl, Python, and similar languages.
  • Experience with databases, batch management, and networks including LAN and WAN.
  • Familiarity with modern operating systems and server platforms.
  • Knowledge of network security systems, intrusion detection systems, and data backup.
  • Excellent problem-solving skills.
  • Good analytical and communication skills.
  • Proficient in English.

Required Skills

  • Environmental monitoring tools
  • SAN storage systems
  • Active Directory
  • DNS
  • DHCP
  • How to implement and troubleshoot in a LAN / WAN environment
  • GPOs
  • Spreadsheet
  • Database programs
  • TCP/IP

Requested Documents

  1. CV / Resume
  2. Personal bio (example:
  3. Professional photo (example:

To Apply

Please email CV and supporting materials to our HR Manager Ms. Huong at:

Or via the application button below:

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